Privacy Policy

1. Who We Are

This website, MutualDivorce.co.in, is operated by Advocate Gaurav Rohilla, an Advocate enrolled with the Bar Council of Delhi, practising before courts in Delhi and other appropriate forums, with the website contact location stated as Patiala House Courts, New Delhi, India.

Advocate Gaurav Rohilla determines the purposes for which personal data is collected through this website and is the contact for data-handling requests. Statutory terminology and obligations apply according to the notified phased commencement of the Digital Personal Data Protection Act, 2023.

Data Fiduciary Contact Details:

• Name: Advocate Gaurav Rohilla
• Website: https://mutualdivorce.co.in
• Email: info@mutualdivorce.co.in
• Phone / WhatsApp: +91-9205572322
• Grievance Officer: Advocate Gaurav Rohilla (same contact as above)

2. Scope of This Policy

This Privacy Policy applies to all personal data collected by MutualDivorce.co.in through:

• The contact and lead capture forms on this website
• WhatsApp communications initiated through links on this website
• Email correspondence sent to our office
• Telephone calls made to the numbers listed on this website
• Any documents or information you voluntarily share with us for the purpose of obtaining legal consultation

This policy does not apply to information collected offline, at physical court proceedings, or through our parent website bylaw.in which is governed by a separate privacy policy.

3. What Personal Data We Collect

We collect the following categories of personal data, and only to the minimum extent necessary for providing legal consultation services:

4. Why We Process Your Data

We process personal data for the following purposes and, where the relevant provisions apply, on the basis of consent, requested services, or legal obligations:

• Consent and requested contact: When you fill out our contact form, click the WhatsApp button, or call us, you provide free, specific, informed, and unambiguous consent for us to contact you and process your case information for legal consultation purposes.
• Requested legal services: Processing may be necessary to provide legal services you have requested, including drafting your Memorandum of Understanding, filing your divorce petition, and representing your interests before the Family Court.
• Legal Obligation: Certain records must be maintained as required by the Bar Council of India Rules and applicable tax and accounting laws.
• Professional confidentiality and privilege: Enquiries are handled confidentially. The existence and scope of professional privilege depend on the relationship, communication, purpose and applicable law; merely visiting the website or submitting a form does not create an advocate-client relationship.

5. How We Use Your Personal Data

We use your personal data strictly for the following purposes:

• To respond to the information or consultation request you submit
• To assess your eligibility for the fast-track mutual divorce process and the 6-month waiver
• To draft your Memorandum of Understanding, divorce petition, Power of Attorney, and other legal documents
• To file your case in the appropriate Family Court and represent you in proceedings
• To send you case updates, hearing dates, and document requirements via WhatsApp or email
• To maintain legally required records of our professional engagement with you
• To improve our website and services through anonymized analytics data

6. Who We Share Your Data With

Your personal data is shared only on a strict need-to-know basis and only with the following categories of recipients:

• Junior advocates and legal staff in our office who assist in drafting documents and managing your case — all bound by professional confidentiality obligations
• The Family Court in which your case is filed — only the information required by law for court proceedings
• Your Power of Attorney holder (for NRI cases) — only the information they need to act on your behalf
• Technology service providers — specifically:
  • Google Analytics 4 (usage analytics according to the visitor's consent choice)
  • Microsoft Clarity (usage and experience measurement according to the visitor's consent choice)
  • WhatsApp Business (Meta Platforms) — for communication
  • Formspree or equivalent form backend — for form submission processing

All third-party service providers are required to handle your data in accordance with applicable data protection laws. We do not permit them to use your data for their own purposes.

7. Data Retention

We retain your personal data for the following periods:

• Enquiry data (form submissions, initial WhatsApp contacts where no engagement follows): 90 days from the date of first contact, after which it is permanently deleted
• Active client data: For the professional engagement and thereafter for the period reasonably required by applicable legal, professional, limitation and record-keeping obligations
• Financial and billing records: For the period required by applicable tax and accounting law
• Website analytics data: According to the configured retention settings and controls of the analytics providers

Upon expiry of the applicable retention period, your personal data will be permanently and securely deleted or anonymized so that it can no longer be associated with you.

8. Your Data Choices and Requests

We accept the following requests now as part of this policy. Statutory rights under the Digital Personal Data Protection Act, 2023 apply according to the Government's notified commencement schedule:

• Access request: You may ask to obtain a summary of the personal data we hold about you and the processing activities we perform on it
• Correction and erasure request: You may ask us to correct inaccurate or incomplete personal data, and to have your data erased where it is no longer necessary for the purpose for which it was collected (subject to our legal retention obligations)
• Grievance: You may ask to have concerns relating to data processing addressed promptly and effectively
• Nomination request: Where applicable, you may ask to nominate another individual to make a request in the event of your death or incapacity
• Withdraw consent: You may withdraw your consent to data processing at any time. Withdrawal of consent will not affect the lawfulness of processing prior to the withdrawal, but we will stop processing your data prospectively. Note that withdrawal of consent may prevent us from continuing to provide you with legal services

To make any of these requests, please contact our Grievance Officer at info@mutualdivorce.co.in or call +91-9205572322. We will respond to all valid requests within 30 days of receipt.

9. Cookies and Tracking Technologies

Our website uses the following types of cookies and tracking technologies:

• Essential Cookies: Necessary for the website to function. These cannot be disabled. They include session management and security cookies. No personal data is stored in these cookies.
• Analytics Cookies (Google Analytics 4): We use Google Analytics 4 to understand how visitors interact with our website — which pages are visited, how long visitors stay, and where they come from. This data is anonymized and aggregated. IP anonymization is enabled. You can opt out at tools.google.com/dlpage/gaoptout .
• Microsoft Clarity: Clarity loads in consent mode. Before you accept analytics, it may operate in a limited cookieless mode that measures basic page views and interactions without setting Clarity cookies; visits are not joined into a continuous cross-page or returning-user session. If you choose Accept Analytics, analytics storage is granted and Clarity can enable its fuller analytics and session-continuity features. Advertising storage remains denied in either state.
• Marketing Cookies (Google Ads / Meta Pixel): If you have previously visited our website, you may see our advertisements on other websites or social media platforms. These retargeting cookies allow us to show relevant content to people who have previously expressed interest. You can opt out through the Network Advertising Initiative .

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the website. A Cookie Consent banner will appear on your first visit to this website, and you may update your preferences at any time.

Cookie settings

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure:

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols (HTTPS)
• Access Controls: Access to client data is restricted to only those members of our team who need it to provide your legal services
• Secure Storage: Physical documents containing personal information are stored in locked cabinets accessible only to authorized personnel
• No Postal Mail Without Permission: We will never send any physical mail or legal documents to your home or office address without your explicit prior permission
• WhatsApp Security: All WhatsApp communications are end-to-end encrypted by default. We advise clients to use WhatsApp only from a private device

Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you believe your data has been compromised, please contact us immediately at info@mutualdivorce.co.in.

11. Cross-Border Data Transfers (NRI Clients)

For NRI clients, your personal data may be processed and stored in India, which is the jurisdiction of our legal practice. When you share documents with us from abroad (US, UK, UAE, Canada, Australia), that data travels across international borders.

By submitting your information to us and engaging our services, you expressly consent to the transfer of your personal data to India for the purpose of obtaining legal services from us. We ensure that the same standard of data protection applies to your information regardless of where it is processed.

Court filings made on your behalf in Indian Family Courts are subject to Indian court rules and public record requirements, which may differ from the data protection laws of your country of residence.

12. Children's Privacy

Our legal services are intended for adults (persons aged 18 years or above). We do not knowingly collect personal data directly from children.

Where children are involved in your legal matter (such as child custody arrangements), we collect only the minimum information about the child that is legally necessary for drafting custody agreements and court filings. Information about children is treated with additional care and is never used for any purpose beyond your specific legal matter.

13. Links to Third-Party Websites

Our website may contain links to external websites, including our parent website bylaw.in. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policy of every website you visit.

14. Grievance Redressal

If you have any complaint, concern, or grievance regarding the processing of your personal data, you may contact our Grievance Officer:

Statutory complaint rights and procedure apply according to the phased commencement of the DPDP Act and Rules. Current official information is available from the Ministry of Electronics and Information Technology (MeitY) website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, changes in applicable law (including notifications under the DPDP Act, 2023), or for other operational reasons. When we make material changes, we will:

• Update the "Last Reviewed" date at the top of this page
• Post a notice on our homepage for at least 30 days
• Where required by law, notify you directly via email or WhatsApp

Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

16. Bar Council of India Disclaimer

17. Governing Law and Jurisdiction

This Privacy Policy is governed by and shall be construed in accordance with the laws of the Republic of India, including but not limited to the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the rules and regulations framed thereunder.

Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts at Gurugram, Haryana, India.